F A Q S

• Will I be able to book on the day
  Yes! You will be able to book and join any event  across the website on the day. 
   

• Will I be able to speak to the presenter on the day
  
  Some events will have the facility to  chat with the presenter .
  
   

• Will you be able to send me summary of what I have booked
  
  Yes. You should receive an email confirming your booking and what you've booked in for. 
   

• How will I be able to get in touch with a facilitator of an event
  
  Please take note of their social media and other contact details, that will be available upon the finalisation of the line-up across our website. 
   

• What happens if I have trouble accessing the presentation
  
  Try checking your internet connection, and / or try accessing the website via your mobile. If you still have any issues, email enquiries@bexleyecofest.co.uk
  
   

• Is there is a contact number I can call on the day
  No. You can however email us on enquiries@bexleyecofest.co.uk 
  
   

• I have a friend who maybe interested in having a stall – who do they need to contact
  
  Email enquiries@bexleyecofest.co.uk
   

• What if I've booked a ticket, but cannot attend?
  
  Never fear - if you are unable to attend the videos will be available online post-festival to re-watch. However, any live streams and events won't be available after the event. 
   

• Do I have to pay to attend the festival?
  No, the eco festival is completely free of charge.
   

​